How do I get the free Sticker?
Be a pre-launch follower (who pledges after launch) Be a returning backer from a previous campaign!
Last updated: January 06, 2026 19:21
Shipping Details
All shipping fees are collected after the campaign. Buyer is responsible for shipping! If you are outside of the USA, buyer is responsible for any fee’s associated with receiving their package.
Estimated shipping costs: ♡ $5-15 USA ♡ $15-35 UK ♡ $15-$35 Canada ♡ $15-$35 Australia, NZ, Ireland, Norway
✨ Shipping is collected after campaign ends ✨ I AM NOT SHIPPING TO THE EU :( SORRY!
Last updated: January 06, 2026 19:21
Contact Information
Feel free to message me here or on Instagram @nekofamplush! Please keep in mind that you will need to provide me with order information if you contact me elsewhere.
Last updated: January 06, 2026 19:21
How long does it take to receive my pledge?
♡ Campaign starts mid January♡ ♡ Ends February 7th - Bulk order of plushies will be placed 2 weeks after campaign finishes (turnaround time is around 35-40 days) ♡ ♡ March Bulk plushies arrive to me and I will begin sorting orders. ♡ ♡ End of April/May ASAP Orders are shipped out! I will keep you updated every step of the way with emails or post updates on here and on Instagram! This is my first campaign, so your patience and understanding are gladly appreciated :)
♡ Our latest expected delivery date for all rewards: April 2026 ♡
This is subject to change if there are any delays in manufacturing or shipping from overseas! I will keep everyone up to date at all times :)
Last updated: January 06, 2026 19:23
Refund Policy
Refunds & Cancellations No refunds or cancellations once: The campaign has ended, or You’ve placed an order in the preorder store.
Returns We do not accept returns, except for defective items. Defects include: holes, popped seams, torn embroidery, missing parts (ears, limbs, etc.) If you receive a defective item, contact us within 7 days at [email protected] for help with a return or exchange.
Last updated: January 06, 2026 19:23
Can I pay for my pledge in installments?
Yes! For further info, please check BackerKit’s information page regarding Pay Over Time: https://help.backerkit.com/article/805-pay-over-time
Last updated: January 06, 2026 19:23
Shipping Details
All shipping fees are collected after the campaign. Buyer is responsible for shipping! If you are outside of the USA, buyer is responsible for any fee’s associated with receiving their package. Estimated shipping costs: ♡ $10 USA ♡ $20 UK ♡ $25 Canada ♡ $30 Australia, NZ, Ireland, Norway ✨ Shipping is collected after campaign ends ✨ I AM NOT SHIPPING TO THE EU :( SORRY!
Last updated: February 22, 2026 16:32
Refund Policy
Refunds & Cancellations No refunds or cancellations once: The campaign has ended, or You’ve placed an order in the preorder store. Returns We do not accept returns, except for defective items. Defects include: holes, popped seams, torn embroidery, missing parts (ears, limbs, etc.) If you receive a defective item, contact us within 7 days at [email protected] for help with a return or exchange.
Last updated: February 22, 2026 16:32
How long does it take to get my pledge?
♡ Campaign starts August ♡ ♡ End of September - Bulk order of plushies will be placed (turnaround time is around 35-40 days) ♡ ♡ December - Bulk plushies arrive to me and I will begin sorting orders. ♡ ♡ January - ASAP Orders are shipped out! I will keep you updated every step of the way with emails or post updates on here and on Instagram! This is my first campaign, so your patience and understanding are gladly appreciated :) ♡ Our latest expected delivery date for all rewards: Jan 2026 ♡
Last updated: February 22, 2026 16:32
Contact me!
Feel free to message me here or on Instagram @nekofamplush! Please keep in mind that you will need to provide me with order information if you contact me elsewhere.
Last updated: February 22, 2026 16:32
Current Estimated Shipping Date: May 2026
Last Updated At: 02/22/26What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.